Beyond the initial installation, Freewire is charged to be a reliable, valued service provider at your properties. Freewire is focused on not only being a valued partner to our customers, but our host Property Managers as well. Freewire key to this partnership is a mutually agreed upon “Roof Rights” Agreement. Highlights to be discussed with each individual Property Manager include:
- Coordinated Access to Equipment between Freewire and Property Security Personnel
- After Hours Emergency Service Plan
- Installation Expectations
- Rights of First Refusal of other Rooftop Equipment that may interfere with Freewire services
- Co-location of Freewire Interior Equipment in Telco Room(s) & Risers
- Interior Wiring Requirements and Preferred Sub-contractors
Finally, Freewire prides itself on its ability to exceed the expectations and demands of customers and partners. Unlike our monolithic competitors, the Telephone Companies, Freewire is nimble and focused on adjusting to the needs of the market. As part of the partnership with our host Property Managers, Freewire will regularly solicit feedback from the Property Manager to further strengthen the business relationship. As a Property Manager, you are best tuned to the needs of your building and tenants. Need more from Freewire and our services, just ask. We are poised to adjust to your needs and requests.